Privacy Policy

Last updated November 10, 2026

Who we are and how to contact us

This notice describes information handled through the Shay Novi Aesthetics & Wellness website at shaynovi.com. For a website privacy question or request, call (954) 945-7888 and ask to speak with the practice about privacy.

Our Miami office is at 20200 W Dixie Hwy, Suite 1101, Miami, FL 33180. Our Boca Raton office is at 7900 Glades Road, Suite 430, Boca Raton, FL 33434.

Information you choose to provide

When you contact the practice by phone or text using the website’s links, the information you provide can include your name, phone number, message and appointment preferences. The practice uses this information to respond to your request and coordinate appointments.

Website activity, cookies and similar technologies

Website hosting, security, analytics and marketing tools can process technical information such as your IP address, browser and device details, referring pages, pages visited, approximate location derived from an IP address, and cookie or similar identifiers. These tools help operate and protect the website, understand how visitors use it and measure website or campaign activity.

The website uses WordPress, Google analytics and tag-management tools, WPMU DEV website analytics, Hotjar website-experience analytics, Pinterest tracking, UserWay accessibility features and Elfsight review widgets. Which tools run during a visit depends on the page, enabled features, your interactions and browser settings. Authorized website users may also receive WordPress login and security cookies.

Analytics and advertising providers can receive technical information and website-interaction events, such as page visits and clicks on appointment or contact links. These website events do not establish that an appointment was completed. External providers handle information they receive under their own policies.

You can use your browser settings to block or delete cookies. Blocking cookies or scripts may affect site features and does not remove information already received by a provider. Google also provides information about data collected on partner websites and its Analytics opt-out browser add-on.

Service providers, reviews and embedded content

Website service providers receive information needed to deliver their features, such as hosting, security, analytics, accessibility and review display. Pages may load images, fonts, videos, social-media content, maps or other resources from external services. Those services can receive browser or device information and may use their own cookies or identifiers.

Reviews displayed through Elfsight originate from external review services such as Google. Public review text, names or profile pictures may be displayed as part of that feature. Content you choose to publish on an external review or social-media service is governed by that service’s settings and policies.

When you follow an external link or interact with an embedded service, review the provider’s privacy information. Relevant provider notices include Google, Hotjar (Contentsquare), Pinterest, UserWay, Elfsight and WPMU DEV.

How information is used and retained

Website-related information supports site operation and security, responses to inquiries, appointment coordination and analysis of website activity.

Text messages exchanged with the practice are currently stored on practice phones and may be deleted from time to time. There is no fixed retention period stated here for those messages. Other website-related records, such as technical logs, analytics data and backups, may be retained according to the systems involved and the purpose or applicable requirements. Contact the practice to discuss a specific website-related record or retention question.

Your choices and privacy requests

You can contact the practice about correcting contact information, stopping a communication or requesting access to or removal of website-related personal information. Requests may require identity verification and are subject to applicable requirements.

For a request, call (954) 945-7888 or contact either office listed above. Avoid including sensitive information in the initial request; the practice can explain the next steps.

Updates to this notice

This notice may be updated as website features or information-handling practices change. The date above identifies the latest website-policy update.